Help & How to use Prayer Circle

Everything you need to get the most out of the app β€” pray together, study the Word, and stay connected.

πŸ’¬ Contact us & get support

Have a question, run into a problem, or need help with your account? Chat with us in the app, or email us, and a real person will answer.

How do I chat with Prayer Circle?

  1. Open Settings: tap the gear at the top of the side menu (on an iPad, the gear at the top of the sidebar).
  2. In the Support card, tap Chat with us.
  3. Type your message and send it. You'll get an automatic reply straight away to say we've got it.
  4. We usually reply within 24 hours. You'll get a notification from Prayer Circle when we do; tap it to open the chat. You can also find it in Messages.

Support chats aren't end-to-end encrypted, so the Prayer Circle team can read them. Please don't send passwords or bank details. The same chat appears in the Prayer Circle Creator app (Settings β€Ί Help & Support β€Ί Chat with us), so you can carry on in either app.

Didn't work? "Couldn't open the chat" usually means no internet connection: check it and try again, or email us at the address below.

Can I email you instead?

βœ‰οΈ support@prayercircle.co.uk

We reply within 2 working days, usually sooner. There is no charge for support, and you do not need an account to write to us.

Helping us answer faster

If you are reporting a problem, it helps to include:

Feedback, ideas and bugs: in the app, Feedback and Ideas (side menu) and Report A Bug (Settings β€Ί Support) open an email to [email protected] with your app and device details already filled in. You can edit or delete those details before sending.

Who to contact about what

General questions and help using the app support@prayercircle.co.uk
Bug reports and feature requests support@prayercircle.co.uk
Account access, sign-in and billing support@prayercircle.co.uk
Reporting objectionable content or an abusive user Use Report or Block in the app, or email support@prayercircle.co.uk
Child safety concerns Our child safety standards
Privacy, your data and data requests privacy@prayercircle.co.uk

Reporting and blocking, in short

We have no tolerance for objectionable content or abusive users. Every prayer, post, reel, sermon, comment, message and profile has a Report option in its menu, and you can Block any user from their profile. We review every report and act within 24 hours β€” removing content and suspending or permanently removing the account behind it. Blocked users can be reviewed at any time under Settings β€Ί Blocked people.

πŸ‘‹ Getting started & accounts

Create an account, sign in, and keep more than one account on the same phone or tablet.

How do I create an account?

  1. Open the side menu (on an iPad, the sidebar) and tap Login (Sign In on an iPad).
  2. At the bottom of the screen, tap Create an account.
  3. Tick the box to agree to the Terms of Use and Privacy Policy.
  4. Enter your First Name and Last Name (at least 3 letters each) and tap Next.
  5. Enter your email address. Your date of birth is optional: we only use it to understand our age groups and to show you a private birthday card.
  6. Choose Username (at least 4 characters, no spaces) and tap Sign Up.
  7. On Confirm it's you, tap Email me a code, or Text me a code to use your mobile number instead. Enter the 6-digit code.
Didn't work? "Account already exists" means that email already has an account: go back and sign in instead. If the code doesn't arrive, see Where's my sign-in code?

Can I sign up with Apple or Google?

  1. On the Create an account screen, tap Continue with Apple (iPhone and iPad only) or Continue with Google.
  2. On Finish your profile, enter your First Name, an optional date of birth, and Choose Username (3–30 letters, numbers, dots or underscores). Tap Done.
Already have an account? Don't make a second one. Sign in the usual way, then link Apple or Google in Settings β€Ί Sign-in & security. If you see "You already have an account", that's what to do.

How do I sign in?

  1. Open the side menu (or the iPad sidebar) and tap Login (Sign In on an iPad).
  2. Choose the Email or Phone tab, enter your email address or mobile number, and tap Get Started or Send Code.
  3. Enter the 6-digit code we send you and tap Sign In.

You can also sign in with Continue with Apple, Continue with Google, or Face ID or your fingerprint, if you've set them up.

Didn't work? "We can't find this number" or "We can't find this email" means that address or number isn't on an account. Try the other tab (an account made with email may not have a mobile number yet), or tap Create an account.

Where's my sign-in code?

Still nothing? Try the other way in (email instead of phone, or the other way round), or chat with us.

How do I sign in with Apple?

  1. Tap Continue with Apple (iPhone and iPad only; it isn't offered on Android).
  2. The first time, if you already have a Prayer Circle account, choose Share My Email when Apple asks. That's how we find your account.
Important: if you choose Hide My Email, we can't match your account and a new, empty account is made. If that happens, go back, sign in with your email or mobile number, and link Apple in Settings β€Ί Sign-in & security. If Apple says to sign in to your Apple Account, do that in your device's Settings, or use a code instead.

How do I sign in with Google?

  1. Tap Continue with Google and choose your Google account.
Didn't work? If no Google account is on the device, add one in your device's settings, or sign in with a code. If you already have a Prayer Circle account, link Google to it first in Settings β€Ί Sign-in & security.

How do I sign in with Face ID or my fingerprint?

  1. Sign in once with a code, Apple or Google.
  2. When asked "Sign in faster next time?", tap Set up. Or add it later in Settings β€Ί Sign-in & security β€Ί Passkeys.
  3. Next time, tap Sign in with Face ID (iPhone and iPad) or Sign in with fingerprint (Android) on the sign-in screen, or under Quick login in the side menu.
Didn't work? The button only appears on a device where you've set up a passkey for your account. "There's no passkey for Prayer Circle on this phone yet" means you need to sign in with a code and add one in Settings.

How do I use more than one account?

  1. Open the side menu and tap the round Switch account icon at the top. On an iPad, tap your profile picture or the Switch account icon at the top of the sidebar.
  2. In Accounts, tap another account to switch to it, or tap Add account to sign in to a new one.
  3. Each account keeps its own prayers, messages and notifications.
Didn't work? If an account asks you to sign in again when you switch to it, its sign-in has expired: sign in again and it's saved.

How do I log out?

  1. Open Switch account (see above).
  2. Tap the red βœ• next to the account you're using. If you have other accounts saved, the app switches to the next one.
  3. If it was your only account, choose what to clear on Logout Options, then tap Logout Now:
    • Delete Downloaded Files removes saved videos, images and documents from this device.
    • Clear App Preferences resets your settings on this device. You'll need to set up Face ID or fingerprint sign-in again.

To log out of every account on this device at once, tap Log out of all at the top of Accounts. Your account and everything you've posted stay safe either way.

Tip: The app follows your phone's light or dark mode, and you can change its language in Settings.

πŸ” Sign-in, security & recovery

Manage the ways into your account, see where you're signed in, and get back things you've deleted. Open Settings from the side menu (on an iPad, the gear at the top of the sidebar), then tap Sign-in & security.

Where are my sign-in codes sent?

To the email address shown at the top of Sign-in & security. If you also add a mobile number, you can get codes by text.

How do I add or change my mobile number?

  1. In Sign-in & security, tap Add (or Change) next to Mobile number.
  2. Enter the number with your country code (for example +44) and tap Get Code.
  3. Enter the 6-digit code we text you and tap Confirm. You'll see "Mobile number saved."
Why add one? It's a quick way back into your account if you can't get to your email.
  1. In Sign-in & security, under Linked accounts, tap Link next to Apple or Google.
  2. Follow Apple's or Google's steps. You'll see "Linked. You can now sign in with it."
  3. To stop using one, tap Unlink.
Didn't work? "That account is already linked to another Prayer Circle account" means that Apple or Google account belongs to a different Prayer Circle account (often one made by mistake). Chat with us and we'll help sort it out. You can't unlink your only way of signing in.

How do I add or remove a passkey (Face ID or fingerprint)?

  1. In Sign-in & security, under Passkeys, tap Add a passkey (Face ID) or Add a passkey (fingerprint) and confirm.
  2. To remove one, tap its bin icon, then Remove.

Your passkey is kept in your phone's password manager, so it stays even if you delete the app.

How do I see where I'm signed in, or sign out another device?

  1. In Sign-in & security, look under Devices. Each one shows the device, the app (Prayer Circle or Creator) and when it was last used.
  2. Tap Sign out next to a device to sign it out and stop its notifications.
  3. Or tap Sign out of all other devices: every other phone and tablet, and the Creator app, is signed out. The device you're holding stays signed in.
Lost a phone? Sign it out here from any other device straight away.

How do I get back something I deleted?

  1. Right after deleting, tap Undo on the message that appears.
  2. Later, open Settings β€Ί Recently Deleted. Each item shows how many days are left.
  3. Tap Restore to bring it back, or Delete now to remove it straight away.

Prayers, sermons, Prayer Reels, stories, journal and dream notes, events, reading plans, series, feed and group posts wait here for 3 days. Chat messages and comments are removed straight away and can't be restored.

Too late? Once the days run out, we can't restore it for you.

πŸ™ Prayers

Share prayer requests and praise, and pray for one another.

View & respond to prayers

  1. Open the Prayers tab to see prayers shared with you.
  2. Tap a prayer to open it in full and read its comments.
  3. Under any prayer, tap the pray (πŸ™) or Amen icon to respond, and tap it again to undo. Tap the comment icon to write an encouragement. The person who posted it is told.

How do I follow a prayer?

  1. On someone else's prayer, tap β‹― and choose Follow prayer.
  2. You'll see "Following. We'll let you know when it's answered." When they mark it answered, you get an alert.
  3. To stop, tap β‹― again and choose Unfollow prayer.

If people follow a prayer, the prayer shows how many Followers it has.

What does "I'm praying now" do?

  1. Open a prayer and tap I'm praying now. It changes to You're praying.
  2. For the next 15 minutes you're counted as praying: the prayer shows the faces of the people praying and "πŸ™ number praying now".
  3. The person who posted it gets an alert that you're praying for them now.

Can I pray straight from a notification?

Yes. Some prayer notifications have buttons. On an iPhone or iPad, press and hold the notification (or pull it down) to see them; on Android, expand it.

The buttons work without opening the app. They only add your response; to undo one, open the prayer and tap it again there.

How do I get reminded to pray for something?

  1. On any prayer, tap β‹― and choose Add Reminder. Pick the days and time and save.
  2. For anything else, open Reminders from the side menu and tap New Reminder. Add a Title, a Time, the days and an optional note, then save.
  3. In Reminders, use the switch on a reminder to pause or resume it, tap a day to change it, or edit or delete it.
Didn't get a reminder? Check that notifications are allowed for Prayer Circle in your phone's settings and that the reminder's switch is on. On Android, reminders can arrive a few minutes late, to save battery.

Create a prayer

  1. On the Prayers tab tap the New Prayer (+) button.
  2. Add a Prayer Title and tap Select Topic (e.g. Family, Health, Work, Finances, Church…).
  3. Write your prayer as plain text, or tap Background for a designed card.
  4. Optionally attach up to 4 photos.
  5. Tap Post, then choose Post as @username or Anonymous (your name isn't shown).

Mark a prayer as answered

  1. Open My Prayers from the side menu (on an iPad, the sidebar).
  2. Tap the β‹― menu on the prayer in that list, then tap Set as Answered.
  3. The prayer now shows an Answered badge. Changed your mind? Use Set as Unanswered from the same menu.
Tip: You can add Bible verses to a prayer using the @ verse shortcut, and edit or delete your own prayers from the prayer's menu.

πŸ“£ Feeds

Follow churches and ministries, see their posts, and join live broadcasts.

Browse & follow

  1. Open the Feeds tab to see feeds as cards. A red LIVE badge means a broadcast is happening now; SOON means one is about to start.
  2. Tap a feed to open it, then tap Follow to keep up with its posts.
  3. Use search to find feeds, or create your own from the Feeds tab.

Post to a feed

  1. Open a feed you manage and tap New Post.
  2. Add a title and message, and attach a photo, video, or paste a YouTube link.
  3. Tap Post. Like and comment on other posts from their action buttons.

Watch a live broadcast

  1. Tap a feed showing the LIVE badge to open the live viewer.
  2. Watch the stream and join the live chat. A SOON feed opens a waiting screen until it starts.

Running a church page (admins and contributors)

Open your church's page, tap β‹― (or pull up the tray) and choose the Admin tab. Contributors can make a New Post or New Event and keep Post Drafts. Admins also have:

πŸ‘₯ Groups

Prayer communities with a shared prayer wall and group chat.

How do I create a group?

  1. Open the Groups tab and tap + (or Create Your First Group).
  2. Under Choose Group Security, pick:
    • Private (Invite Only): hidden from search; people join only by invitation.
    • Private (Request to Join): shows in search, but posts are hidden until you're a member.
    • Public (Request to Join): posts are public; people request to join before they can post.
  3. Add a name and description, a Group Logo and Cover Image, optionally Link to Organisation (your church), and tap Save Group. You're the group's admin.
  4. Invite people from the group afterwards (see Running a group).

How do I join a group?

  1. In Groups, open the Find Groups tab, open a group and tap Request To Join. You'll see "Request Sent" until an admin approves you.
  2. If someone invites you, accept the invitation when it arrives.

You can choose who's allowed to invite you in Groups' settings (the gear on the Groups screen) β€Ί Who can invite me to groups.

What's inside a group?

How do I leave a group?

Open the group's About page (or β‹― β€Ί Info) and tap Exit Group, then Leave. To come back, you'll need to request to join again.

Running a group (admins)

Tap β‹― in the group and open the Admin tab:

On the members list, use Make Admin or Remove on a member.

πŸ’¬ Messages & chat

Private one-to-one conversations. Open Messages from the side menu; on an iPad, your conversations and the open chat sit side by side.

How do I start a conversation?

  1. Open the person's profile (tap their name or photo).
  2. Tap Send Message. The chat then appears in Messages.

What can I send?

How do I send a voice note or a spoken prayer?

  1. With the message box empty, the send button becomes a microphone. Hold it to record and let go to send; slide left to cancel.
  2. Or tap it to record hands-free, then tap Stop recording. You can listen back, turn on Send as a spoken prayer, or Delete voice note.
  3. Voice notes can be up to 5 minutes. When playing one, tap the speed chip for 1.5Γ— or 2Γ—.

A spoken prayer arrives marked "πŸ™ Spoken prayer", and the person can reply with Praying or Amen.

Didn't work? "Microphone needed" means Prayer Circle isn't allowed to use the microphone: turn it on in your phone's settings.

What can I do with a message?

Press and hold a message (on an iPad with a mouse, right-click) to:

How do I manage a conversation?

There are no voice or video calls in Messages. For praying together live, use a group's Prayer Room.

🀝 Buddies & Warriors

Find prayer partners and commit to interceding for others.

Prayer Buddies

  1. Open Buddies and browse My Buddies, Suggested, or Find Buddies.
  2. Open someone's profile and tap Add to send a buddy request; they accept or decline.
  3. Once connected, tap the chat icon to pray together.

Prayer Warriors

β­• Stories

Short updates that appear as a glowing ring around someone's avatar.

🎬 Prayer Reels

Short prayer videos β€” watch a vertical feed or share your own.

Watch

  1. Open the Reels tab and scroll vertically through prayer reels.
  2. Pull down to refresh and load new reels.

Record & publish

  1. Tap Create Prayer Reel and allow camera and microphone access.
  2. Record with the red button, or import a clip from your gallery and trim it.
  3. Add a title, message and category, then Publish. You can group related reels into a series.
Tip: For richer editing (overlays, text and more), try the companion Prayer Circle Creator app.

πŸ“Ί Sermons & live

Watch recorded sermons or join one live.

πŸŽ₯ Prayer Circle Creator

The companion studio app for pastors, ministries and creators β€” a full editing room for reels and sermons.

Do I need it?

No. You can record and publish a prayer reel, and watch or join a sermon, entirely from Prayer Circle itself. Creator is for when you want more room to work: several clips instead of one take, overlays and scripture on the video, a series rather than loose posts, and the numbers afterwards.

What it does

Signing in

Use the same Prayer Circle account you already have β€” there is no separate Creator account. Anything you publish belongs to that account and reaches the same people it always would. If you run an organisation, you can publish as the church or ministry rather than as yourself. Step-by-step: How do I sign in to Creator?

How do I get it?

Creator is free for iPhone, iPad and Mac on the App Store, and for Android on Google Play. Download it, then sign in with your Prayer Circle account.

Tip: Already published something from Creator and want to change it? Open it from My Reels or My Sermons and tap Re-edit video to edit and publish again rather than starting over. See Creator: after you publish.

🎬 Creator: getting started

Signing in, what you'll see on the home screen, and Creator's settings.

How do I sign in to Creator?

  1. Open Creator. If Prayer Circle is installed on the same phone, tap Continue with Prayer Circle and confirm in the Prayer Circle app.
  2. Otherwise, enter your mobile number, tap Send Code, enter the 6-digit code, and tap Verify & Sign In.
Didn't work? "We can't find this number" means there's no Prayer Circle account with that number. Accounts are made in the Prayer Circle app: create one there (or add your mobile number in Prayer Circle under Settings β€Ί Sign-in & security), then sign in to Creator. On Android, Creator may restart while you confirm in Prayer Circle β€” that's normal.

Why can't I see Sermons or Go Live?

Where are Creator's settings?

Tap the Settings tile on the home screen.

Each project also has its own Settings tab in the editor, which overrides these for that project only.

How do I change Creator's language?

Creator follows your device's language (25 languages). There's no separate language setting in the app: change your device's language, or the language for Creator in your phone's settings.

How do I sign out, or delete my account?

  1. On the home screen, tap your name at the top right.
  2. Tap Sign out. Your drafts stay on this device; sign in with the same account to see them again.
  3. Accounts are deleted in the Prayer Circle app, not in Creator: Delete account here takes you there (Prayer Circle β€Ί Settings β€Ί Deactivate Account).

Creator says "Update available" or "Update required"

Creator can't use my camera or microphone

  1. If you see Camera & microphone access required, tap Grant Access.
  2. If you said no before, tap Open Settings and turn on Camera and Microphone for Prayer Circle Creator, then come back.

🎞️ Creator: making a reel

Record or import, edit, and publish a Prayer Reel. Reels are always vertical (portrait).

How do I record a reel?

  1. On the home screen, tap Prayer Reel.
  2. Tap the ⏱ timer to choose how long it can be: Quick (70 seconds), Extended (3½ minutes) or Study (7 minutes).
  3. Hold the phone upright and record. You can record several takes; each becomes a clip.
Didn't work? If Creator says it needs portrait video, turn the phone upright. Check that Creator is allowed to use the camera and microphone in your phone's settings.

How do I use a video I already have?

  1. Tap Pick from Library and choose the video.
  2. If it's longer than the length you chose, Creator trims it for you; you can adjust the trim in the editor. Videos are kept up to 1080p.
Didn't work? Videos stored in iCloud must finish downloading to the phone first. Large videos can take 10 minutes or more to prepare. If the picker gets stuck, tap Reset and try again.

How do I edit a reel?

The editor has tabs along the bottom (on an iPad, columns): Details, Media, Scriptures, Overlays, Transitions, Publish and Settings.

How do I publish, or save for later?

  1. To stop for now, tap Save as Draft. Your draft is under My Reels.
  2. When it's ready, open the Publish tab, check the title and details, and publish. Progress shows in Uploads & Downloads, and you'll see a notice in the app when it's ready.
Carry on on another device: turn on Keep new projects on the server in Settings. Only your 5 most recent reel originals are kept on the server; if you see "Original backups are full", older ones can only be re-edited on the device they were recorded on.

Can I go live with a reel?

  1. Tap Prayer Reel, then Go Live.
  2. Answer What are you praying about? and choose whether to Tell followers.
  3. While live, you can show verses from your scripture setlist, see who joins, read comments, and Take a Break (then Back live).
  4. Tap End Stream to finish, then choose Save to drafts to keep the recording or Discard it.

What can I set in a reel's details?

In the Details tab: Title, Description, Category and Visibility (Public, Unlisted or Private). Under Thumbnail, use the automatic one or Upload custom. To put the reel in a series, choose it under Part of a series and set its Part number (make the series first: How do I make a series?).

How do I change an overlay's text, colour, size or animation?

  1. Double-tap the text, emoji or image, on the video or on its track. Refine overlay opens.
  2. Change the text, colour and Size, and when it Shows at and Hides at.
  3. Choose how it comes in (Text Entrance, Emoji entrance or Image entrance) and its Speed.

To move a verse's timing, tap it in the Scriptures tab and change Shows at and Hides at.

How do I work with music and voice-over?

  1. In Media, choose Audio, then Add audio.
  2. Tap a track on the timeline for its tools: Preview Audio, Cut at Playhead, Duplicate, Volume (with Fade In and Fade Out), and Move Up Track / Move Down Track.
  3. Double-tap a track to rename it.

How do I undo a change?

Tap β†Ά (undo) or β†· (redo) in the controls under the preview. They're grey when there's nothing to undo. With a keyboard, use ⌘Z and β‡§βŒ˜Z. This works the same in the sermon editor.

Can I schedule a live reel?

Yes. Before you go live, choose When are you going live?: Now, or in 5, 10, 15 or 30 minutes. Viewers who join early see a countdown.

"This stream isn't being recorded" means the recording couldn't start. You can carry on live, but there won't be a replay afterwards.

β›ͺ Creator: sermons & going live

Record, import or broadcast a sermon for your church. Sermons are always widescreen (landscape).

How do I make a sermon from a recording?

  1. Tap Sermon on the home screen. (Don't see it? See Why can't I see Sermons or Go Live?)
  2. Record with the phone on its side, or tap Use a Video to bring in one you've already filmed.
  3. For a long service, tap Split into a Series and choose a Part Length. Each part is saved as a draft in the same series.
  4. Fill in the details (below), then publish from the Publish tab.

What can I add to a sermon's details?

How do I go live with a sermon?

  1. Tap Sermon, then Go Live. In Go Live setup, choose when to start (now, or in 5–30 minutes) and build your Scripture setlist.
  2. Pick the live details your church prepared, or tap New live details to add a title, summary, preacher and start time. Followers are told about an upcoming live.
  3. Tap Use notes to see your sermon notes while you preach. Ready to Broadcast shows how many people are waiting.
  4. While live, tap a verse in your setlist to show it on every viewer's screen. Tap Take a Break to show viewers "Back soon".
  5. Tap End Live to finish for everyone. The recording goes to My Sermons β€Ί Drafts, with its comments and reactions kept for the replay, so you can edit and publish it.
"Live ended by Prayer Circle" means our team had to stop the broadcast. Chat with us to find out why.

Can I use my iPhone as the camera for my iPad?

Yes, while recording (not while live).

  1. On the iPad, open the sermon recorder, tap Source, then Use a phone as camera. A 6-digit code appears.
  2. On the iPhone, open Creator, tap Use this phone as a camera, and enter the code.
  3. Optional: choose Full quality (phone records). The phone records in full quality and uploads when you stop; the take appears in your drafts.

On an iPad you can also plug in a USB-C camera as the External camera for recording.

How do I edit a sermon?

The sermon editor works like the reel editor, with the same tabs: Details, Media, Scriptures, Overlays, Transitions, Publish and Settings. Add clips, trim, βœ‚ split, add audio, balance it with Sound Mix, add overlays and transitions. Double-tap a clip to rename it. Scripture isn't burned into the video; overlays are. See How do I edit a reel?

I'm in more than one church. How do I choose which one a sermon is for?

  1. Tap Sermon.
  2. Under Recording for, tap the church. A tick shows the one you've chosen.

The series, prepared notes and preachers you see all come from that church. "You're not an admin of any organisation." means you can't post sermons yet: see Why can't I see Sermons or Go Live?

How do I credit a guest preacher?

Can I turn off comments during a live?

Yes. Before you go live, use Allow comments during this live. Off, viewers can still react but not comment; comments open once you post the recording. The starting choice comes from Settings β€Ί Sermons β€Ί Allow comments during lives. Live reels have the same switch.

Can someone else at my church finish my sermon, or can I carry on on another device?

  1. In the Publish tab, turn on Save this project to the server. It keeps your clips, audio and overlays.
  2. On the other device (or for the other person), open My Sermons β€Ί Drafts. It shows who saved it and when; tap it to download and edit.
  3. If it changed elsewhere, you'll see Draft Updated: tap the update icon to load the latest version.

Your church keeps its 5 most recent saved projects. Reels have the same switch, called Continue on your other devices.

πŸ“Š Creator: after you publish

Find your work, change it, look after comments, build series and see how it's doing.

Where's everything I've made?

My Reels and My Sermons list your drafts and published work. From an item you can open it, Re-edit video, hide it, or delete it. Uploads in progress are in Uploads & Downloads.

Can't re-edit? Re-editing needs the original footage. If it wasn't kept on the server, it can only be re-edited on the device it was recorded on. Your church keeps its 5 most recent saved sermon projects.

How do I delete a draft?

  1. Open My Reels or My Sermons and choose Drafts.
  2. Tap the bin icon on the draft you want to remove.
  3. Tap Delete to confirm. A deleted draft can't be brought back.

To keep a recording but start again, open the draft and edit it instead.

How do I manage comments?

  1. Open the reel or sermon from My Reels or My Sermons and go to its comments.
  2. Press and hold a comment to Pin it, Hide it, or Delete it.

To reply to someone, use the Prayer Circle app.

How do I make a series?

  1. In My Reels or My Sermons, open Series and tap New series. Add a name, description, dates and how often parts come out.
  2. Use Add to series on a reel or sermon, and set its part number so viewers watch in order.

Deleting a series doesn't delete its reels or sermons; they stay published.

How do I see how my reels and sermons are doing?

For everything at once, tap the stats row (Views, Likes, Comments, Shares) at the top of My Reels or My Sermons. For one item, tap it and choose Analytics. You'll see views, likes, replays, shares and Amens for each item, its Engagement Rate, how it compares vs. Your Average, and your Top Performers.

What are intro videos?

Church admins can add short Intro videos (up to 3 minutes) to their church. Creator resizes them to 1080p.

How do I change a published reel's or sermon's details?

  1. In My Reels or My Sermons, tap it and choose Edit details.
  2. Change the title, description, category, thumbnail, visibility or series (sermons also have notes, tags, date and scriptures).
  3. Tap Save Changes. The video itself isn't changed; to edit the video, use Re-edit video.

How do I hide a reel or sermon without deleting it?

Tap it and choose Hide. No one else can see it until you choose Unhide; after unhiding, check its visibility in Edit details. Delete is permanent: the reel or sermon and its files can't be brought back.

How do I find an old sermon?

In My Sermons, tap the magnifier and search by title, description or scripture.

My upload failed, or is it still going?

Tap the ↑↓ button in My Reels or My Sermons to open Uploads & Downloads. In progress shows what's still going; anything that failed says Upload failed and can be tried again. Clear empties the history.

How do I free up space on my phone?

In My Sermons β€Ί Drafts, tap the cloud icon on a draft to remove its video from your phone and keep it on the server. Tap the draft to download it again when you need it. This is offered once the draft is safely on the server.

⌨️ Creator on iPad and Mac

The menu bar and keyboard shortcuts, on an iPad with a keyboard and on a Mac.

Are there keyboard shortcuts?

Yes, in the editors. See them all under Help β€Ί Keyboard Shortcuts (⌘/).

They don't work while you're typing in a text box.

What's in the menu bar?

Mac: how do I choose a camera?

In the recorder, tap Source to pick any camera the Mac can see: the built-in one, a USB camera, a capture card, or an iPhone nearby. Use βˆ’ and + to zoom; tap the zoom value to go back to 1Γ—.

πŸ“– Bible reader

A full-featured Bible with multiple translations, read-aloud, notes and search.

Open & navigate

  1. Open the Bible tab β€” it opens where you left off.
  2. Tap the version selector to switch translation (ESV, KJV, NKJV, NLT, AMP, ASV, BSB, WEB, BBE, The Message). A translation downloads the first time you use it.
  3. Tap the book / menu icon to choose a book, then a chapter.

Reading settings

Read aloud

  1. Tap play to have the Bible read to you; the current verse highlights and the page auto-scrolls.
  2. Use the controls to pause, skip verses, and change the speed. The screen stays awake while reading.

Where's the Bible menu?

On the Bible tab, tap β‹― or pull up the tray at the bottom. The menu has Verse Cards, My reading plan, Bookmarks, Highlighted, Notes, New Note, Compare Versions, Word Study, Bible Dictionary, History and Prepare a Sermon, with the reading Settings underneath.

How do I highlight, bookmark or add a note to a verse?

  1. Tap a verse. The verse menu rises from the bottom.
  2. Tap a colour to highlight it (choose Background or Text colour). Tap Remove to take it off.
  3. Or tap Bookmark, Copy, Add Note, Word Study or Compare.

Find them again under Bookmarks, Highlighted and Notes in the Bible menu.

How do I share a verse as a picture?

  1. Tap the verse, then Share.
  2. Under Choose Background, pick a solid colour, a gradient or Your photo, and adjust Blur and Text Colour.
  3. Tap Share, Add to story, or Save. Saved cards are kept under Verse Cards.

How do I compare translations or study a word?

Didn't work? "No Bible versions found" means you need to download versions first: tap the version name in the reader and download the ones you want.

What is Study Mode?

  1. In the Bible menu's Settings, turn on Study Mode. The Bible and a commentary (John Gill) appear side by side, or one above the other on a phone.
  2. Scroll either one and the other follows. Turn on Snap to Verse to jump to each verse's note, or leave it off for smooth scrolling.
  3. On an iPad, the button in the commentary bar switches between side by side and one above the other. Drag the divider to resize. Tap βœ• to leave Study Mode.

How do reading plans work?

  1. Open the Bible menu β€Ί My reading plan and tap Start plan.
  2. Name it, Choose books, and set the pace (Chapters each day or Finish in a number of days), Every day or Weekdays, a Start date and an optional Reminder time.
  3. Tap today's passage to read it. The day ticks itself off once you've spent a little while reading the chapter; you don't need to press anything.
  4. Use Plan the next one to line up another plan, or End plan to stop.

How do I prepare a sermon?

  1. Open the Bible menu β€Ί Prepare a Sermon and tap New sermon. It opens beside the Bible, so you can keep reading; only you can see it.
  2. On the Sermon tab, add the Title, Church, Preacher, Main scripture, introduction, points and conclusion. Type @ to insert a scripture, or Load passage to bring in the text.
  3. Tap Add note under any part to write Sermon Notes for your church; they're collected on the Notes tab.
  4. Tap Preach to preach from it, with text size, notes on or off, and Keep screen awake. Print or share makes a printout or PDF.

Search

Tip: Reading counts towards your streak (the flame at the top), along with praying, saying Amen, commenting, quizzes, reels and sermons. Tap the flame to see your last 12 weeks.

πŸ”— Verse shortcuts

Type @ to link a Bible verse inside prayers, notes and chat. A suggestion list helps you complete it.

Examples

Format: @Book-Chapter:Verse (add -Verse again for a range). Use the full book name or its abbreviation below.

Book abbreviations

Old Testament

Genesisgn
Exodusex
Leviticuslv
Numbersnm
Deuteronomydt
Joshuajs
Judgesjud
Ruthrt
1 Samuel1sm
2 Samuel2sm
1 Kings1kgs
2 Kings2kgs
1 Chronicles1ch
2 Chronicles2ch
Ezraezr
Nehemiahne
Estheret
Jobjob
Psalmsps
Proverbsprv
Ecclesiastesec
Song of Solomonso
Isaiahis
Jeremiahjr
Lamentationslm
Ezekielez
Danieldn
Hoseaho
Joeljl
Amosam
Obadiahob
Jonahjn
Micahmi
Nahumna
Habakkukhk
Zephaniahzp
Haggaihg
Zechariahzc
Malachiml

New Testament

Matthewmt
Markmk
Lukelk
Johnjo
Actsact
Romansrm
1 Corinthians1co
2 Corinthians2co
Galatiansgl
Ephesianseph
Philippiansph
Colossianscl
1 Thessalonians1ts
2 Thessalonians2ts
1 Timothy1tm
2 Timothy2tm
Titustt
Philemonphm
Hebrewshb
Jamesjm
1 Peter1pe
2 Peter2pe
1 John1jo
2 John2jo
3 John3jo
Judejd
Revelationre

✨ The Helper (AI)

A Christian AI companion for prayer, encouragement and scripture study.

  1. Open Helper from the side menu (the sidebar on an iPad).
  2. Tap New Chat, or pick a starter such as Pray for healing, Bible verse about love, Need encouragement or How to pray.
  3. Choose a mode β€” General Chat (prayer and everyday questions), Scripture Study or Theological Discussion β€” and type your message.
  4. Your conversations are saved β€” rename, search, or delete them from the list.

🧠 Grace Time Bible quiz

Test and grow your Bible knowledge on your own, or play together on the TV or your phones.

How do I play on my own?

  1. Open Grace Time from the side menu (on an iPad, the sidebar).
  2. Under Choose Your Challenge, pick Random Questions, Choose Chapter (from books you've read), or Smart Personal Quiz (built from your reading; it unlocks once you've read enough chapters).
  3. Answer the questions for instant feedback and a score. See your Quiz history and the Leaderboard on the same screen.

How do I play together on the TV?

  1. Tap Play on the TV. Choose what the questions are about (a random quiz or a book), how many (3–20), the time for each (10–60 seconds), and, under Between questions, I tap Next or Move on by itself. Leave Play along as well on to answer from your phone too.
  2. Tap Put it on the TV, then mirror your phone to the TV with AirPlay (Apple TV) or Cast (Google TV).
  3. Everyone else opens Grace Time, taps Join a game and enters the code shown on the TV. Their phones become buzzers: pick the shape that matches the answer.
  4. On your phone, tap Start game, then Next question after each one, and Show results at the end.

How do I play with friends on our phones?

  1. Tap Play with friends on your phones, choose the same options, and tap Start the game. Players don't need to be in the same room.
  2. Tap Invite friends to send the game to buddies or a group, or share the code. Friends tap Join the game on the invitation, or Join a game and enter the code.

Faster correct answers score more, and party games count double towards your place on the leaderboard.

Didn't work? "Could not join" usually means the game has finished or the code was mistyped. Ask the host for the code shown on their screen.

🌍 Events, Journals & more

Extra spaces for community life and personal devotion.

Can I translate a prayer or post?

When a prayer, comment, sermon, feed post or reel comment is written in a different language from your app's, a Translate button appears with it. Tap it and the text is shown in your language, marked Translated. Translation isn't offered in chats yet.

βš™οΈ Settings & profile

Personalise the app and manage your account.

Settings

How do I change the app's language?

  1. Open Settings (the gear at the top of the side menu; on an iPad, at the top of the sidebar).
  2. Tap Language and choose one of the 25 languages.

Light and dark mode follow your phone's own setting. (Prayer Circle Creator has no language setting of its own; it follows your device.)

Notifications

Open Alerts in the side menu for your activity. Choose All, Requests (buddy requests, group invites and requests to join) or Recent Activity, and tap an alert to jump to the prayer, group or request.

Profile

Tap Edit Profile to update your photo, cover image, name, username, status/bio and home church. You can report content or users from the relevant menu if something isn't right.

▢️ How-to videos

Short walkthroughs of the app.

πŸ—‘οΈ Deleting or deactivating your account

You can close your account yourself, from inside the app β€” you do not need to email anyone or wait for us.

Deactivate or delete β€” which one?

How to do it in the app

  1. Open the side menu and tap Settings.
  2. Scroll to the Others section and tap Deactivate Account.
  3. Confirm at the prompt to open the Account Management screen.
  4. To simply deactivate, leave Delete Account Permanently switched off.
    To close the account for good, switch Delete Account Permanently on.
  5. If you switched it on, you can choose what β€” if anything β€” to leave behind under Data Retention Options:
    • Keep Profile for Community β€” your profile stays visible to the community, and you stop receiving notifications.
    • Keep Prayers Anonymously β€” your prayers stay in the community with your personal information removed.
    Leave both unticked to remove everything. You can pick one or the other, not both.
  6. Tap the red Delete Account (or Deactivate Account) button at the bottom and confirm.
Changed your mind? If you deactivated rather than deleted, sign back in, return to Settings › Others › Deactivate Account, and tap the green Cancel Deactivation button. The screen shows how many of your 30 days are left.

Prefer us to do it for you?

If you cannot get into the app β€” you have lost access to your phone number or email, for example β€” email us and we will close the account for you. Write from the address on the account if you can, and tell us your username:

βœ‰οΈ support@prayercircle.co.uk

We action deletion requests within 2 working days. You can send the request straight from this page:

We use these details only to find and close your account, and we will confirm by email when it is done. Sending this does not close the account on its own.

You can also just email us if you prefer.

What happens to your data

Once a deletion completes, your account, prayers, comments and messages are removed from Prayer Circle within 30 days, apart from anything you explicitly chose to leave behind above. We keep only what we are legally required to keep β€” for example, records relating to a safety report. For anything else about your data, email privacy@prayercircle.co.uk.

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